PRIVACY POLICY

At ANDAAZ, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

INFORMATION WE COLLECT

When you browse our website or place an order, we may collect certain personal information, including:

  • Full Name
  • Contact Number
  • Email Address, if provided
  • Shipping Address
  • City and Postal Code
  • Order Details and Purchase History

We collect only the information reasonably necessary to process orders, arrange deliveries, and provide customer support.

HOW WE USE YOUR INFORMATION

The information collected may be used for the following purposes:

  • To process and confirm customer orders.
  • To arrange and complete product deliveries.
  • To communicate order confirmations and updates.
  • To respond to customer inquiries.
  • To manage return and exchange requests.
  • To improve our website and shopping experience.
  • To maintain necessary business records.

PAYMENT INFORMATION

ANDAAZ currently offers Cash on Delivery (COD) as its payment method.

Customers are required to pay the order amount directly to the courier representative at the time of delivery.

We do not require customers to provide credit card or online banking information when placing COD orders.

SHARING OF INFORMATION

ANDAAZ does not sell or rent customers’ personal information to third parties.

We may share necessary information, such as the customer’s name, contact number, and delivery address, with courier companies for the purpose of fulfilling orders.

Information may also be disclosed where required by applicable laws or legal authorities.

COOKIES

Our website may use cookies and similar technologies to improve website functionality and enhance the browsing experience.

Cookies may help us understand website usage, remember preferences, and improve website performance.

Customers may manage or disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.

DATA SECURITY

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

CUSTOMER PRIVACY RIGHTS

Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable legal requirements and necessary business record-keeping obligations.

Customers may also contact us with any questions or concerns regarding their personal information.

THIRD-PARTY WEBSITES

Our website may contain links to external websites or third-party services.

These websites operate independently and may have their own privacy policies. ANDAAZ is not responsible for the privacy practices or content of external websites.

POLICY UPDATES

ANDAAZ reserves the right to update or revise this Privacy Policy whenever necessary.

Any changes will be published on this page with an updated revision date.